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Can the OCC Help?
Identity Theft
FDIC Insurance
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Meet the New OCC Ombudsman: Larry L. Hattix
The Office of the Comptroller of the Currency announced on February 8, 2008, that Larry L. Hattix, currently Assistant Deputy Comptroller for the Cincinnati/Columbus Field Office, had been named as the agency's Ombudsman. He is succeeding Samuel P. Golden who is retiring effective March 3, 2008.
"The Ombudsman's office performs two critical functions: it provides national banks with a fair and effective process for appealing examiner decisions, and it assists national bank customer who have questions or complaints," said Comptroller of the Currency John C. Dugan. "Larry has extensive experience in examining banks for both safety and soundness and consumer compliance, and that's an ideal mix for his new role as Ombudsman."
To read the most recently issued report about the services offered by the Office of the Ombudsman, click this link, 2005 - 2006 Report of the Ombudsman.
Watch video People Serving People
Consumer Advisories
11/3/2008
Gift Card Tips For Holiday Shoppers
Feature (PDF)
9/22/2008
FDIC Rolls out Deposit Insurance Awareness Campaign
Personal Finance Expert Suze Orman Featured in PSAs
FDIC News Release | myFDICinsurance.gov
9/22/2008
Your Money: What You Can Do To Fight Fraud
Feature (PDF)
Sign up for Consumer Advisories via E-mail:
Información para el Consumidor
Phone: 800.613.6743
E-mail: customer.assistance@
occ.treas.gov

